Terms and Conditions
Welcome to eGati Relocation. By using our packing and moving services, you agree to comply with the following terms and conditions. Please read them carefully before booking our services.
1. Service Booking
Customers must provide accurate details regarding pickup location, destination, items to be shifted, and contact information at the time of booking.
2. Pricing and Payment
Service charges are based on the volume of goods, distance, manpower, and additional requirements. Customers are required to make payments as agreed during the booking process.
3. Packing and Transportation
eGati Relocation uses suitable packing materials and transportation methods to ensure the safe movement of goods. However, delivery timelines may vary depending on traffic, weather, or unforeseen conditions.
4. Customer Responsibilities
Customers should ensure that prohibited, illegal, or hazardous items are not included in the shipment. Valuable items such as cash, jewelry, and important documents should be handled personally.
5. Insurance
Transit insurance may be provided upon request. Customers are advised to discuss insurance coverage before transportation for additional protection of goods.
6. Delays and Liability
eGati Relocation is not responsible for delays caused by natural disasters, strikes, road conditions, or circumstances beyond our control.
7. Cancellation Policy
Booking cancellations should be informed in advance. Cancellation charges may apply depending on the stage of service processing.
8. Changes to Terms
eGati Relocation reserves the right to modify these terms and conditions at any time without prior notice.
9. Contact Information
For any questions regarding our Terms and Conditions, customers can contact eGati Relocation customer support.